Return Policy

If for any reason you're not satisfied with your purchase, please contact us within 14 days of receiving your products to obtain return information. We offer store credit on all products online & in store, excluding sale and clearance. 

Please note that sale items, special orders, and shipping/handling fees are final sale and non-refundable.

A store credit will be issued to you in the form of a gift card once we receive your returned products. Your store credit never expires, and can be used on any future purchase.

We will happily accept returns of unused items in the same condition in which they were shipped. The customer is responsible for the costs associated with returning the item. We are not able to provide return labels unless the item arrived damaged or defective.

If you receive a damaged item please leave the item in its original packaging, contact us within 48 hours at hellocc@casacode.ca and we will email you return instructions.